Characterization of the organizational climate of the "Cecilio Ruiz de Zárate" University Polyclinic from Cienfuegos

Abstract

The organizational climate has become a necessary instrument to determine the efficiency of the working environment reflecting the interaction between organizational and personal characteristics which constitute a highly dynamic interdependent system which has an influence on the efficiency of workers and students. Objective: to characterize the organizational climate of the "Cecilio Ruiz de Zárate" University Polyclinic from Cienfuegos in the period from January to July 2006. Methods: A descriptive research work was carried out. Four basic dimensions were studied: motivation, leadership, reciprocity and participation. The universe was the totality of workers and students of the polyclinic. The sample was 85 workers and 11 students selected randomly. Results: The dimension of motivation in workers was not satisfactory because two of the categories got less than 3, responsibility and adequation to working conditions being the most affected. The dimensions of reciprocity and participation behaved acceptably with a category below the inferior limit, work application and productivity compromise, respectively. In the students all the dimensions behaved acceptably. Conclusions: The organizational climate was characterized as acceptable. The results agree with other studies carried out on the topic in Cuba.